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85% of Merchants Surveyed Plan to Enable Crypto Payments

85% of Merchants Surveyed Plan to Enable Crypto Payments


A survey conducted by Deloitte in collaboration with PayPal found that over 85% of merchants "are giving high or very high priority to enabling cryptocurrency payments." In addition, "nearly 75% of those surveyed reported plans to accept either cryptocurrency or stablecoin payments within the next 24 months."


85% of Merchants Surveyed Plan to Enable Crypto Payments

Enabling Crypto Payments Is a High Priority

Financial services firm Deloitte published a report titled "Merchants getting ready for crypto" on Wednesday in collaboration with payments giant Paypal.

The report includes the results of a survey conducted between Dec. 3 and Dec. 16, 2021. The survey polled a sample of 2,000 senior executives at retail organizations with annual revenues ranging from less than $10 million to over $500 million across the U.S.

"Respondents reported at least a general knowledge of cryptocurrency and stablecoins," the report notes, adding that most of them are "a primary decision-maker when deciding whether their organization would accept cryptocurrencies and stablecoins as a form of payment."

The report details that "Merchants are considering the adoption of two different types of digital currencies: cryptocurrencies and stablecoins." Elaborating further on the report, it said:

"More than 85% of organizations are giving high or very high priority to enabling cryptocurrency payments, while roughly 83% are doing the same for stablecoins."

The report also describes: "There are also shared expectations of broad adoption in the future." Around 85% of surveyed merchants expect that digital currency payments will be global among suppliers in their industry in five years. "

Furthermore, the report adds:

"Nearly 75% of those surveyed reported plans to accept either cryptocurrency or stablecoin payments within the next 24 months."

Overall, 87% of respondents agree that organizations accepting digital currencies have a competitive advantage in the market.

The report explains that merchants are eager to adopt digital currency payments for a variety of reasons. 48% of respondents said it will improve customer experience, 46% said it will increase their customer base, and 40% said it will give their brand the perception of being cutting edge. 

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